(_/\_ \-/ _ /_-Ĭonfluence Home = /opt/atlassian/confluence/confluence-homeĬonfluence App Directory = /opt/atlassian/confluence/atlassian-confluence-7.13.4 _(\ | Beep - Generating Atlassian Support Zip | supportzip_connie.sh -h /opt/atlassian/confluence/confluence-home -a /opt/atlassian/confluence/atlassian-confluence-7.13.4 Script and its usageīelow you may find the script, how to use and expected output. Recognize the Confluence Home and Confluence Application folders.Īttention when using Confluence Data Center with multiple nodes, the script shall be run in each node separately. Use an Operating System user with permission to read data from Confluence Home and Confluence installation folders (recommended root or Confluence user).Use Operating System command line interface. The solution runs in Linux based Operating Systems with: To facilitate it, this solution comes to automatize the log/data search and packaging using the same structure the Support Zip tool provides beyond other benefits. Skip this step if you chose to manage users in a Jira application or you imported data from an existing site.When Confluence web interface, the UI, is not working properly, run and get the support zip is a challenge, requiring Confluence or a System administrator to collect log and configuration files by logging on the server where a Confluence node is running to retrieve them manually. These groups will get the system administrator and Confluence administrator global permissions in Confluence.Įnter details for the administrator account. The default group is jira-administrators. Admin Groups – provide one or more Jira groups whose members should have administrative access to Confluence.Jira Service Management (formerly Jira Service Desk) 3.x and later: jira-servicedesk-users.Jira Core 7.x and later: jira-core-users.Jira Software 7.x and later: jira-software-users.The default user group name differs depending on your Jira version: Members of these groups will get the 'Can use' permission for Confluence, and will be counted in your Confluence license. User Groups – these are the Jira groups whose members should be allowed to use Confluence.The URL you give here overrides the base URL specified in Confluence, for the purposes of connecting to the Jira application. Confluence Base URL – this is the URL Jira will use to access your Confluence server.Note that this single account is stored in Confluence's internal user directory, so if you change the password in Jira, it will not automatically update in Confluence. Confluence will also use this username and password to create a local administrator account which will let you access Confluence if Jira is unavailable. Jira Administrator Login – this is the username and password of a user account that has the Jira System Administrator global permission in your Jira application.Jira Base URL – the address of your Jira server, such as or You'll need either Jira 4.3 or later, Jira Core 7.0 or later, Jira Software 7.0 or later, or Jira Service Management 3.0 or later.Your license tiers do not need to be the same for each application. You'll be able to specify exactly which groups in your Jira app should also be allowed to log in to Confluence.It will configure a Jira user directory for Confluence, and set up application links between Jira and Confluence for easy sharing of data.This is a quick way of setting up your Jira integration with the most common options.Ĭhoose this option if you have a Jira application installed and want to manage users across both applications. Edit \confluence\WEB-INF\classes\confluence-init.properties.Īt the bottom of the file, enter the path to your.This should be seperate to your installation directory. Create your home directory (with full control permission) – this is where Confluence data like logs, search indexes and files will be stored.Extract the Confluence zip file to your.Avoid using spaces or special characters in the path. Create the installation directoryĬreate your installation directory (with full control permission for the dedicated Windows administrator account you'll use to run Confluence ) – this is where Confluence will be installed. Install Confluence 1. Download Confluenceĭownload the zip file for your operating system –. Seeĭuring installation, you need to disable load balancer health checks and make sure you don’t open multiple tabs that point to the same Confluence URL. There’s a known issue during setup where a load balancer (or proxy) pings the server and breaks Confluence installation or migration to Data Center.
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